Cookies Policy

Cookies are small text files that a website places on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies can help a website work properly, improve its performance, remember your preferences and provide information about how visitors use the website.

Some cookies are placed directly by Pistolo Casino. Other cookies may be placed by service providers or other third parties that support website functions, security, analytics, advertising or communications. These third parties may use cookies or similar technologies in accordance with their own privacy notices and policies.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain on your device for a longer period or until they are deleted. The time a cookie remains active can vary depending on its purpose, your browser settings and the provider that placed it.

Similar technologies

We may also use technologies that perform functions similar to cookies, such as pixels, web beacons, software development kits, local storage and device identifiers. In this policy, we use the term “cookies” to include these technologies where appropriate. They may help us understand whether content has been viewed, whether a feature is working, or whether a communication has been opened.

The cookies used on the Pistolo Casino website may serve different purposes. Some are necessary for the website to function, while others help us understand usage or remember choices. Depending on your settings and the services available to you, cookies may be used to:

• Enable core website functions, including page navigation, account access and session management.
• Support the security and integrity of the website, help detect unusual activity and protect against misuse.
• Remember information you have entered or choices you have made, such as language, region or display preferences.
• Maintain the reliability, speed and performance of the website and identify technical errors.
• Understand how visitors use the website, including which pages are viewed and how visitors move through the site.
• Measure the effectiveness of website content, campaigns and communications.
• Support responsible marketing and help avoid showing irrelevant or repeated content where applicable.
• Assist with fraud prevention, risk management, identity and account security processes.
• Compile statistical information in a form that may be aggregated or otherwise analysed to improve our services.

Information collected through cookies may be combined with information you provide to us or information collected when you use our services. We handle this information in accordance with our Privacy Policy and applicable Australian privacy requirements. We do not use cookies to remove your legal rights or to change the terms that apply to your account.

Cookies and online gambling services

Where you use account, gaming, payment or other restricted areas, cookies may be important for maintaining a secure session and ensuring that requests are connected with the correct device or account session. Disabling certain cookies may affect access to some features or may prevent parts of the website from operating as intended. Cookies do not determine whether a person is eligible to use gambling services. Eligibility, verification and account requirements continue to apply separately.

Strictly necessary cookies

These cookies are required for essential website functions. They may support security, account sessions, navigation, load balancing, fraud controls and the operation of forms or other requested features. Because the website may not function properly without them, they generally cannot be switched off through a cookie preference tool. You may still be able to block them through your browser, but doing so may prevent access to parts of the website.

Preference and functionality cookies

These cookies remember choices and settings so that the website can provide a more consistent experience. They may remember preferences such as language, region, display settings or the status of a notice. If you decline these cookies, some settings may not be remembered and you may need to make the same choices again during later visits.

Analytics and performance cookies

These cookies help us understand how the website performs and how visitors interact with it. Information may include pages visited, approximate activity patterns, browser type, device information, referral sources and technical events. We use this information to identify problems, improve usability and make decisions about website content. Where possible, analytics information is reviewed in an aggregated or de-identified form.

Advertising and marketing cookies

Where used, these cookies may help measure advertising activity, understand visits from marketing channels, limit repeated advertisements or make content more relevant. They may be set by Pistolo Casino or by service providers acting on our behalf. You can manage these cookies through available preference controls and your browser settings. Refusing them does not necessarily mean that you will see no advertising; it may mean that content is less relevant to your interests.

Third-party cookies

Third-party services may use cookies when their tools, content or features appear on the website. Examples may include security, analytics, customer support, media, payment or marketing providers. The third party responsible for a cookie may process information under its own privacy policy. We encourage you to review the relevant third-party information where it is made available. We do not treat a third party’s use of cookies as permission to ignore applicable privacy or consumer protection requirements.

When available, our cookie preference tool allows you to accept, reject or adjust certain categories of cookies. Your choices may be stored on your device so that they can be remembered on future visits. If you use a different browser, device or private browsing session, you may need to set your preferences again.

You can also control cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from specific websites, block third-party cookies or receive a warning before cookies are stored. The steps vary between browsers and devices, so you should check the help or settings area for the browser you use.

1. Open your browser or device privacy and security settings.
2. Review the available cookie, site data or tracking controls.
3. Choose whether to allow, restrict or delete cookies.
4. Reload the Pistolo Casino website if necessary and review your preferences again.

Blocking or deleting cookies may affect website performance and may remove saved preferences. It may also require you to sign in again or prevent account, gaming, payment, security or other features from working correctly. Strictly necessary cookies may not be removable through the website preference tool because they support requested functions and security.

Some devices provide additional controls for advertising identifiers, app tracking or similar technologies. These controls are separate from browser cookie settings. If you access the website through a mobile device, consult the privacy settings provided by your operating system and browser.

The information collected through cookies may include an internet protocol address, browser and device details, operating system, approximate location, pages visited, links selected, visit times, referral information and actions taken on the website. The information collected depends on the cookie and the settings applied. We seek to use information only for legitimate business, operational, security, compliance and service improvement purposes.

Cookie information may be retained for different periods depending on its purpose and our legal, regulatory, security and operational requirements. We take reasonable steps to protect information from unauthorised access, loss, misuse, alteration or disclosure. No method of transmitting or storing information can be guaranteed to be completely secure.

We may update this Cookies Policy from time to time to reflect changes to the website, cookies, service providers, technology, law or our business practices. When we make changes, we will publish the updated version on this page and revise the effective date or other notice where appropriate. Your continued use of the website after an update may be subject to the revised policy, unless another process is required by law.

If you have questions about this Cookies Policy, your cookie preferences or the way information is handled, please use the available contact or support options on the Pistolo Casino website. If your concern relates to personal information, you may also wish to review the Privacy Policy, which explains how to make a privacy enquiry or request where applicable.