Contact Pistolo Casino

If you need help with Pistolo Casino, email support@pistolocasino-aud.com. Our support team can assist with general questions and direct your request to the appropriate area.

Pistolo Casino operates under a licence issued by the Gaming Board of Anjouan, reference number ALSI-202411077-FI2, and uses SSL encryption alongside RNG technology verified by independent auditors.

How to get in touch

To contact the support team by email, write to support@pistolocasino-aud.com. Please use the email address linked to your account where possible, so your request can be reviewed more efficiently. Do not include your password or other sensitive login information in a message.

When contacting support, include your account email address or username, a short description of the issue, and screenshots if relevant. Clear information helps the team understand your request and may reduce the need for follow-up questions.

Common reasons to contact support

  • Account access, profile or verification questions
  • Deposit, withdrawal or payment enquiries
  • Questions about bonus terms and eligibility
  • Technical problems, errors or website issues
  • Responsible gambling requests, including help with account controls or taking a break

Support replies are generally provided as soon as possible and usually within 24 hours, although response times can vary depending on the nature and complexity of the request. If your issue is urgent, explain this clearly in your email and provide all relevant details in one message.