Pistolo Casino Terms & Conditions

These Terms & Conditions apply to the Pistolo Casino website, related services, games, promotions and account features made available through the website. They should be read together with any additional rules, notices or terms displayed on a specific game, promotion or service. Where additional terms apply, they will form part of these Terms & Conditions.

Pistolo Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs, operational requirements or changes to the way games and features are offered. The latest version published on the website will apply from the stated effective date, or from publication where no date is stated. You should review this page regularly.

You are responsible for ensuring that your use of Pistolo Casino is lawful in the place where you live or access the website. Online gambling rules can differ between Australian states and territories and may also apply differently depending on the service being used. You must not use the website if doing so would breach any law, regulation, court order or other legal restriction that applies to you.

• You must be of the minimum legal age required to use the relevant service in your location.
• You must use the website only for lawful personal entertainment purposes.
• You must provide truthful, accurate and current information when requested.
• You must follow all instructions, game rules, payment requirements and security procedures shown on the website.
• You must not allow another person to use your account or use another person’s account.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms do not remove or limit any rights that cannot lawfully be excluded under applicable Australian consumer protection law.

Some Pistolo Casino services may require you to register an account. You may be asked to provide information for account creation, age verification, identity checks, payment checks, fraud prevention or compliance purposes. All information supplied must be complete, accurate and not misleading. You must update your information if it changes.

Only one personal account may be permitted for each player unless Pistolo Casino expressly allows otherwise. Opening, controlling or using multiple accounts, or attempting to avoid account restrictions by using another person’s details, may result in account review, suspension or closure. Any decision about an account will be made in accordance with applicable law and relevant verification requirements.

You are responsible for keeping your login details confidential and for all activity carried out through your account. You must choose a secure password, avoid sharing access information and notify Pistolo Casino as soon as possible if you believe your account has been accessed without permission. You should also use appropriate security controls on your device and internet connection.

Verification and account reviews

Pistolo Casino may carry out checks before or after an account is opened, including checks relating to identity, age, location, payment ownership, source of funds and responsible gambling. You may be asked to provide documents or information within a reasonable period. While a review is in progress, access to some services, deposits, withdrawals or gameplay may be restricted where permitted by law.

If you do not provide requested information, provide information that cannot be verified, or otherwise fail a required check, Pistolo Casino may suspend or close the account and take any other action permitted by law. Any review or action is intended to protect players, the platform and the integrity of the services.

Suspension and closure

Pistolo Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, the account is being used unlawfully, there is a security or fraud concern, responsible gambling controls require intervention, or continued access is not appropriate. You may also request account closure or ask for a break from gambling. Account closure does not remove obligations that arose before closure.

You may only deposit funds using a payment method that you are authorised to use. Payments must be made in your own name unless a different arrangement has been expressly approved. Third-party payments, misleading payment information and attempts to use the website to move funds for another person are not permitted.

You should check all transaction details before confirming a deposit or withdrawal. Payment providers, banks and other financial institutions may apply their own terms, processing rules or fees. Pistolo Casino is not responsible for delays, refusals or charges imposed by a third party, although reasonable steps may be taken to investigate payment issues.

Withdrawals may be subject to account verification, payment checks, anti-fraud controls, minimum or maximum transaction requirements and any applicable game or promotion rules. A withdrawal may be returned to an eligible payment method or handled through another permitted process. The availability of a payment method can change without notice.

You are responsible for checking that all account balances, transaction records and game results appear correct. If you identify an error, you should report it promptly. A technical or administrative error does not create a right to funds or winnings that were credited incorrectly. Pistolo Casino may correct an obvious error and may void or adjust affected transactions where permitted by law.

Games, results and promotions

Each game may have its own instructions, eligibility rules, minimum or maximum stake, and outcome conditions. You should read those rules before playing. Game outcomes are determined by the relevant game system and applicable operational controls. Except where a confirmed technical fault or legal requirement applies, completed game outcomes will be treated as final.

Promotions, offers and bonuses are subject to their own terms. Those terms may include eligibility requirements, expiry dates, wagering or playthrough conditions, qualifying deposits, game restrictions, maximum conversion values or other limitations. If promotional terms conflict with these general terms, the specific promotional terms will apply to the extent of the conflict.

You must not manipulate a promotion, exploit a software defect, use automated tools, collude with other players or engage in any conduct designed to obtain an unfair advantage. Suspected abuse may result in an investigation and the restriction of related activity, subject to applicable law.

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set limits before you play, take regular breaks and never chase losses. If gambling is causing stress, financial difficulty or problems with family, work or daily life, stop playing and seek support from an appropriate Australian gambling help service.

• Do not gamble when you are upset, under the influence of alcohol or drugs, or trying to recover losses.
• Do not borrow money or use essential household funds for gambling.
• Use available deposit, spending, time-out or self-exclusion tools where appropriate.
• Ask for help if you are finding it difficult to control your gambling.
• If you have chosen self-exclusion or another restriction, do not attempt to bypass it by opening another account.

Personal information is handled in accordance with the Pistolo Casino Privacy Policy. Information may be used to provide services, process transactions, verify identity and age, maintain account security, prevent fraud, meet legal obligations, manage responsible gambling risks and communicate about the account. You should read the Privacy Policy for information about collection, use, disclosure, storage and available privacy choices.

The website and services may be unavailable from time to time because of maintenance, updates, telecommunications issues, system faults or events outside reasonable control. Pistolo Casino does not guarantee that the website will always be uninterrupted, error-free or available on every device. You are responsible for using suitable equipment, software and internet access.

To the extent permitted by law, Pistolo Casino is not responsible for loss caused by your failure to keep account details secure, your misuse of the website, unauthorised access resulting from your actions, interruptions outside reasonable control or reliance on information that has not been confirmed as current. Nothing in these terms excludes liability that cannot legally be excluded, including rights available under applicable Australian consumer law.

If you have a question or complaint about the website, an account, a transaction or a game, please use the support or contact process made available on the website. Complaints should include enough information to allow the matter to be reviewed, but you should not send unnecessary sensitive information. Pistolo Casino may request further details, investigate the issue and respond in accordance with its internal process and applicable requirements.